How To Create A Strong Salon Management Team

A business of any size can quickly morph from a passionate endeavor into an extremely daunting task. With a salon or spa, it can be hard to balance the backend of the business and client management in a very competitive landscape. Luckily, you never have to do it alone. The job of a salon owner is to surround and uplift their brand by having a strong management team in place. How does creating a strong salon management teamwork? From salon management software to smart hiring practices, here are some tips to create a strong management team for your salon.

 Robust Training Programs

Training programs for newly hired employees is an important part of creating a powerful culture and empowering people to become managers. Every salon will have a different approach to training. Early on, you may have to revisit your training style and program frequently to make tweaks until you see a lot of success. However, there are some core pillars that you should always include in your training programs. Brand education, client management, and service processes are key pillars that should be present in all training segments, no matter the position at the salon. 

Give Your Employees A Voice

Your view of your business and your client’s views of your business shouldn’t be the only views to consider. A manager that has no voice to speak up can feel undervalued very quickly which causes poor management styles to develop. Allow for ways for your managers and stylists to speak up when they think a certain process could be done better or an issue arises. Don’t wait for them to approach you, the owner, however. Regularly ask your employees for feedback and set up different goals for your teams to gain momentum towards. 

Offer Further Opportunities

Once initial training is complete, the job isn’t finished. Different forms of development and learning opportunities should be available to employees who wish to utilize them. If a stylist wants to learn more about the management side, cross-train them to show them that you care about their personal growth as a person. If a manager is interested in furthering their responsibilities, teach them a new skill or responsibility that they could potentially make their own. A lot of businesses offer certificates and continuing education programs. If there are certain certificates or programs that could help your management team, bring them up and offer them an incentive to go get them. Show your team that you don’t just care about the business’s efficiency, but also the efficiency of them as a person as well. 

I hope this helps!